Frequently Asked Questions
Welcome to our FAQ section! Here you’ll find clear answers to the most common questions about our Classical Photo Albums — from craftsmanship and eco-friendly materials to ordering, shipping, and care. Everything is gathered in one place to make your experience effortless and inspiring.
About MADELAVI
What is MADELAVI?
MADELAVI is a brand created to offer elegantly designed, handcrafted traditional photo albums that preserve life’s most beautiful moments and stand the test of time.
What does MADELAVI mean?
The name is inspired by the Spanish phrase momentos de la vida, which translates to moments of life. You can read more about MADELAVI in the About Us section.
Where are Madelavi photo albums made?
All Madelavi traditional photo albums are handcrafted in Latvia, Europe, using premium materials sourced from Italy and Germany.
Are the photo albums produced on a large scale?
No, each photo album is handcrafted in small series, ensuring exceptional quality and craftsmanship.
Products Details & Materials
What sizes of photo albums do you offer?
We offer two sizes of handcrafted photo albums:
Medium Photo Albums: 12.6" × 9.8" / 32 × 25 cm
Large Photo Albums: 15.7" × 12.2" / 40 × 31 cm
Both formats feature replaceable photo sheets and archival-quality pages, perfect for preserving weddings, travels, and family memories.
How many photos can the Medium Photo Album hold?
The Medium Photo Album (32 × 25 cm) can hold up to 160 photos (9×13 cm) when both sides of each page are used. It features replaceable photo sheets and acid-free archival paper, keeping your memories beautifully preserved.
Medium Photo Album (32 × 25 cm) – holds:
- 9 × 13 cm: up to 160 photos
- 10 × 15 cm: up to 80 photos
- 11 × 17 cm: up to 80 photos
- 10 × 18 cm: up to 80 photos
- 13 × 18 cm: up to 40 photos
Capacities are based on 40 white pages (20 sheets) with photos placed on both sides.
How many photos can the Large Photo Album hold?
The Large Photo Album (40 × 31 cm) can hold up to 280 photos (9×13 cm) when both sides of each page are used. It includes replaceable photo sheets and acid-free archival pages, designed to protect your photographs and preserve memories for generations.
Large Photo Album (40 × 31 cm) – holds:
- 9 × 13 cm: up to 280 photos
- 10 × 15 cm: up to 200 photos
- 11 × 17 cm: up to 40 photos
- 10 × 18 cm: up to 40 photos
- 13 × 18 cm: up to 120 photos
Capacities are based on 40 white pages (20 sheets) with photos placed on both sides.
What materials are used in Madelavi photo albums?
Each classical photo album is crafted from eco-friendly leather with a soft, natural texture. The pages are thick, matte acid-free, and archival-quality. Glassine sheets protects your photographs from fading. All materials are FSC®-certified and PETA-approved vegan, ensuring sustainable craftsmanship.
Are the materials eco-friendly?
Yes! We use FSC®-certified, acid-free paper, vegan or natural fabrics, and sustainable, PVC-free materials. Each album is carefully packed in recyclable packaging, designed to protect both your album and the planet.
Do you offer material swatches?
No, we currently don’t offer material samples. However, each photo album product page includes detailed descriptions and high-quality images to help you choose the right size, cover material, and color for your handmade album.
Can I add extra pages?
Yes, our albums are expandable — extra pages and extension screws are available. You can add them when ordering your album, or order the extension set separately if you already have a MADELAVI photo album.
Can I choose a personalized cover embossing design?
No, we do not offer personalized cover embossing designs. All albums are crafted in a unified style to preserve minimalism and elegance — intentionally keeping the focus on the most important element: the precious memories captured in your photographs.
Is the paper suitable for different types of photos?
Yes, the paper works perfectly for Classic, Polaroid, and Digitally Printed Photographs.
What’s the best way to attach photos?
We recommend photo corners, double-sided photo tape, or acid-free glue sticks. See our guide: 8 Best Ways to Stick Photos in a Photo Album
Which is better – a traditional photo album or a photo book?
It depends on the style and experience you prefer. A traditional photo album allows you to choose and insert the photos yourself, add notes, and include other keepsakes, creating a personal and creative experience. A photo book, on the other hand, is printed with photos already embedded into the pages, creating a finished, designed story. MADELAVI specializes in traditional photo albums because they preserve an authentic, handmade touch and give special meaning to each photograph.
Orders, Production & Delivery
Do you offer free shipping?
Yes — free worldwide shipping on orders over €150.
Do you ship worldwide?
Yes, we ship to all countries worldwide. If you do not see your country listed at checkout, please contact us and we will arrange delivery.
Which carriers do you use?
We work with DHL, EMS, and other reliable couriers to ensure fast, safe delivery. You can read more about the delivery terms in the Shipping Policy section.
How long does delivery take for my order?
Orders are typically processed and shipped within 1–2 business days. Delivery time depends on your location — usually 3–7 business days in Europe and up to 10–14 business days worldwide.
Payments & Promotions
What payment methods are accepted?
We accept major credit cards, PayPal, Apple Pay, Google Pay, and bank transfers.
How to apply a discount code?
Enter your code in the Discount / Voucher box at checkout.
Will I have to pay customs duties or taxes?
International shipments may be subject to customs or import fees depending on your country’s regulations. These are the buyer’s responsibility.
Returns, Warranty & Damages
Do photo albums come with a quality guarantee?
Yes. Every handmade Madelavi photo album is covered by our quality guarantee.
If your album arrives damaged, we’ll repair, replace, or refund it — ensuring lasting craftsmanship and customer trust.
Can I return my order if I change my mind?
Returns are accepted within 14 days of delivery, in accordance with our Return Policy. Items must be unused, undamaged, and returned in their original packaging.
Album arrived damaged — what now?
If your album is damaged, contact info@madelavi.com within 14 days of delivery. Attach photos and your order number — we’ll review your case promptly and arrange a replacement or refund.
Uses and Ideas
What occasions are the albums suitable for?
They are perfect for various occasions—birthdays, wedding anniversaries, baby’s first moments, school events, and more.
Are the albums suitable as gifts?
Yes, MADELAVI photo albums make a wonderful and timeless gift for birthdays, weddings, baby arrivals, wedding anniversaries, or any other special life moment.
Can the albums be used as guest books?
Yes, they work beautifully as guest books for weddings, parties, or other events.
What is the safest way to stick photos in a photo album?
Use photo corners or acid-free glue sticks— they’re the safest and easiest methods for beginners.
Can you use glue sticks on photos?
Yes, but make sure it’s labeled photo-safe or acid-free to avoid long-term damage.
What is the best glue for photos?
Archival or acid-free photo glue gives a strong, long-lasting bond without yellowing over time.
How do you make a photo album last longer?
Keep it away from sunlight, humidity, and heat —and always use safe adhesives and acid-free paper.
Contact & Support
How can I contact Madelavi?
You can reach us by email at info@madelavi.com, by phone at +37124558122.
Do you have a physical store?
No, we currently operate exclusively online, which allows us to focus on providing a seamless shopping experience, reduce our environmental footprint, and make our products accessible to customers worldwide.
Can I order an album as a corporate gift?
Yes, you can order our albums as corporate gifts. For specific details, please contact us by email at info@madelavi.com
Do you issue invoices for businesses?
Yes — business invoices are available upon request.
Where can I get the latest news and offers?
You can subscribe to our newsletter to receive updates about new products and special offers.
Useful Links
Photo Album Collection
Explore handmade traditional photo albums crafted with archival, acid-free pages and premium covers — designed to preserve your memories beautifully.
View collection >>
Inspiration Blog
Get ideas on photo album design, travel memories, and creative storytelling.
Learn how to turn your journeys into timeless keepsakes with our handcrafted photo albums.
Read more >>
Shipping Policy
We offer worldwide delivery and free shipping for orders over €150. All albums are safely packed to protect every handmade detail.
See details >>
Return Policy
If your handcrafted album arrives damaged or not as expected, returns and exchanges are available under our policy.
Read policy >>
Contact Us
Need help choosing or ordering a handmade photo album? Our team is happy to assist with any questions.
Contact us >>